How long does it take for an order to be processed and shipped?
Depending on the amount of orders in our system to be processed, it
could take up to two days. Usually, however, we try to get orders out
the same day. It also depends on the time of day the order is placed.
Orders placed before 2pm EST will typically go out the same day. All of
this also depends on the type of items on order. Cabinets, back
panels, and baffles require up to 40 business days production time, and can not
ship the same day unless by chance we have it in stock, in which
case, packaging time is required to make the safe journey to a
customers location. Manufactured items, such as Mojotone Pickups, Pre-Wired Assemblies, Custom Bobbins, Custom Flatwork, Pedals, Assembled Amp Kits, and things of that nature may take anywhere from 1 to 3 weeks to complete and ship. Customers making larger orders should get a
current lead time quote before ordering if time is critical.
Most wood shop orders :** We're in process of moving, some customers may experience an 8 week lead time. The move should be complete by the end of Jan 2018 and lead times will return to normal.
Most manufactured items ship within 1-3 weeks, depending on current workloads.
Please be aware that we strive to ship wood orders and manufactuered items within 40 days of receiving the order.