How long does it take for an order to be processed and shipped?

Depending on the amount of orders in our system to be processed, it could take up to two days. Usually, however, we try to get orders out the same day. It also depends on the time of day the order is placed. Orders placed before 2pm EST will typically go out the same day. All of this also depends on the type of items on order. Cabinets, back panels, and baffles require up to 30 days production time, and can not ship the same day unless by chance we have it in stock, in which case, packaging time is required to make the safe journey to a customers location. Customers making larger orders should get a current lead time quote before ordering if time is critical.

Average lead time last month was 22 days.

Please be aware that we strive to ship wood orders within 30 days of receiving the order.