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    Mojotone Quick Order Form!
    Please, follow these basic instructions to place your order:
    • Add only the numerical characters of the Item Number.

    • Description and pack size will be displayed.

    • You will be presented with a list of items after entering 3 digits, select one of them.


    Suggestions are welcomed, please contact us!
      Enter Item Name Description Rate Qty Price
    100 lines max.
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Support > Knowledge Base (FAQ, Diagrams, etc.) > Pickups FAQ > 
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Mojotone Pickup Warranty and Exchange

Mojotone Pickup Warranty and Exchange
Limited 1-Year Warranty 
 Unsurpassed customer service and premium quality is hard to find, which is why we stand behind our pickups with a limited 1-year warranty. If your pickup stops working under normal conditions, we will repair it or replace free of charge minus postage, to the original purchaser.

 Exchange Policy 
  It is our mission to get the tone you are after, so we offer a 30-day exchange period (30 days from original delivery) for any of our standard pickup models. You are responsible for any greater difference in price, and all shipping costs to and from Mojotone. The pickups being exchanged must be in "new" condition with full leads intact. Custom and OEM pickups are not eligible for exchange.

Refund Policy 
 Given the small and custom nature of our business, we do not offer refunds for pickups or prewired assemblies.

 Warranty Guidelines and Exclusions 
The warranty does not apply to OEM manufacturers who install our pickups as original equipment. The warranty will be voided for any installation mishaps, misuse and abuse of any kind, modifications (such as removing soldered metal covers, removing tape, cutting leads, etc) or any acts of nature such as moisture or heat damage. The warranty also does not cover cosmetic wear and tear such as rust and pitting of the metal parts, or worn and oxidized plating of covers and screws.

 To obtain warranty or exchange service, you must be the original purchaser and follow these steps. 
- Contact our sales department for an RMA number. 
-Call toll free 1-800-927-6656 or email [email protected]
- You must include your proof of purchase.
- Send pickup(s) to the following address below.

 Mojotone 
 Attn: Pickup Dept. 
 137 Worth Beverage Dr. 
 Burgaw NC, 28425 

Contact

Mojotone

137 Worth Beverage Drive
Burgaw, NC 28425
Phone: 910-259-7291
Fax: 910-259-7292
Call Us: 800-927-6656

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