Lead times as of 03/30/2020
Dear Mojotone Customers,
Covid-19 continues to impact our daily lives here in NC. Keeping our employees safe and healthy is our main priority. We are currently open and shipping orders with a reduced staff (ie. the two company owners who are completely expendable). The rest of our staff is working remotely and answering phones and emails. We will do our best to ship orders asap! Your support and patience is gratefully appreciated!
Feel free to call us to discuss your upcoming projects, request order status updates, billing questions and of course, call us if you just want to talk about tone.
Wood Shop Orders:
Most stock covered (as pictured) cabinets ship within a few business days. We have a limited crew working - we appreciate your patience!
Customized cabinets ship within 10 weeks
Baffles and panels ship within 10 weeks
Pickup Orders: Out of stock items are built to order and usually ship within 1-2 weeks. In stock items usually ship within 72 hours.
(includes pre-wired assemblies, custom bobbins, custom flatwork, etc.)
Amp Kits: Most kits will ship within 3 weeks. We have a limited crew working, we appreciate your patience.
(including small parts kits)
Depending on the amount of orders in our system to be processed, it could take up to two days to process a standard parts order. Usually, however, we try to get orders out the same day. It also depends on the time of day the order is placed. Orders placed before 2pm EST will typically go out the same day. All of this also depends on the type of items on order. Manufactured items, such as Mojotone Pickups, Pre-Wired Assemblies, Custom Bobbins, Custom Flatwork, Pedals, Assembled Amp Kits, and things of that nature may take anywhere from 1 to 3 weeks to complete and ship. Customers making larger orders should get a current lead time quote before ordering if time is critical.
